Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. Whether you are a seasoned player or new to online casinos, understanding the withdrawal process ensures your funds reach you quickly and without hassle. Below we cover everything from registration to cashing out, with detailed bonus math and troubleshooting tips.
Before You Start
- Complete the verification process (KYC) before requesting a withdrawal. This includes uploading a valid ID, proof of address, and payment method proof.
- Check the wagering requirements on any active bonuses. Unfulfilled wagering will block withdrawals.
- Choose a withdrawal method that matches your deposit method when possible to avoid delays.
- Review the maximum withdrawal limits per transaction, day, week, or month. These vary by payment method and VIP status.
- Ensure your account email and phone number are verified to receive withdrawal confirmations.
- Note that withdrawals are processed only after the pending period (typically 24-72 hours for first withdrawals).
Step-by-Step Sign-Up
- Visit the official website and click the ‘Sign Up’ button. Fill in your email, password, and personal details. Use Lucky Days Casino to access the registration page directly.
- Verify your email by clicking the link sent to your inbox. Some accounts may also require phone verification via SMS.
- Log in and complete the ‘My Account’ section with your full name, date of birth, and address. This data must match your ID documents.
- Make your first deposit by navigating to the cashier. Choose a payment method and enter the deposit amount. Note that the minimum deposit is typically $20.
- Claim the welcome bonus if desired. Read the terms carefully, especially the wagering requirements and game contributions.
- Play through the wagering requirements. Use the ‘Bonus’ section to track your progress.
- When ready to withdraw, go to the cashier, select ‘Withdraw’, enter the amount, and confirm. The funds will enter a pending state.
Bonus Mathematics
Important: Accurate bonus calculation prevents nasty surprises. Let’s break down a common deposit bonus. Assume a 100% match bonus up to $200 with a 35x wagering requirement on the bonus amount only. You deposit $100, so you receive a $100 bonus. The wagering requirement is $100 × 35 = $3,500. You must place bets totaling $3,500 (excluding slots that contribute 100%, but table games may contribute only 10-20%). If you play slots, each $1 bet reduces the requirement by $1. The expected loss during wagering depends on the game’s RTP. For a slot with 96% RTP, the expected loss over $3,500 wagered is $3,500 × (1 – 0.96) = $140. Considering your initial deposit of $100 and bonus of $100, after wagering you’d have $200 – $140 = $60 left on average. But actual results vary. The maximum cashout from the bonus is often capped (e.g., 10x bonus = $1,000). Always check the terms for contribution percentages and maximum cashout limits.
Financial Operations
| Payment Method | Min Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | $20 | $30 | 1-3 business days |
| Neteller | $20 | $30 | 24 hours |
| Skrill | $20 | $30 | 24 hours |
| Bank Transfer | $50 | $100 | 3-7 business days |
| Cryptocurrency | $30 | $50 | Up to 12 hours |
All transactions are encrypted with SSL technology. Withdrawals are processed Monday to Friday, with first withdrawals requiring extra verification time. Loyalty program members may experience faster processing.
Licence & Player Protection
The platform operates under a Curacao eGaming license (No. 8048/JAZ). While Curacao-licensed casinos are not subject to EU regulations, they still implement mandatory player protection measures: SSL encryption for data, two-factor authentication (2FA) option, self-exclusion tools, and deposit limits. Note: Since the casino is not licensed by an EU authority, winnings may be subject to local income tax depending on your country of residence. Always consult a tax advisor. The casino also promotes responsible gambling and provides links to organizations like GamCare and Gambling Therapy.
Common Problems & Fixes
- Withdrawal pending for days: This often happens on the first withdrawal due to KYC checks. Ensure all documents are uploaded clearly. Contact live chat if it exceeds 72 hours.
- Bonus not credited: Check if you used the correct bonus code (if required). Also verify that your deposit meets the minimum amount. If still missing, contact support.
- Verification documents rejected: Common reasons: blurry images, expired ID, mismatched address. Resubmit with better lighting and ensure all four corners are visible.
- Wagering not counting: Some games contribute less (e.g., blackjack 10%). Play slots (usually 100% contribution) to clear wagering faster. Check the bonus terms.
- Cannot withdraw because of a ‘Pending Bonus’: If you have an active bonus that you don’t want to use, you can forfeit it in the bonus section. This removes the bonus and releases any real money balance.
- Country restrictions: Some countries are blocked. If you are unable to log in, it may be due to your location. Use a supported country or contact support.
Good to Know
The loyalty program consists of several tiers (e.g., Bronze, Silver, Gold, Platinum, Diamond). You earn points by playing real money games – typically 1 point per $10 wagered on slots and $50 on table games. Points can be exchanged for free spins, cashback, or bonus credits. Higher tiers offer perks like personal account managers, higher withdrawal limits, and exclusive promotions. Cashback is often offered weekly, ranging from 5% to 15% based on your tier. The program is automatically enrolled; you start earning points from your first bet.
Players Ask
How long does the first withdrawal take?
First withdrawals usually take 1-3 business days due to KYC verification. After that, e-wallet withdrawals are processed within 24 hours, while bank transfers may take up to 5 business days.
Can I withdraw my bonus money immediately?
No, bonus money is locked until you meet the wagering requirements. Once wagering is complete, the bonus balance converts to real cash that can be withdrawn.
What documents do I need to verify my account?
You need a government-issued ID (passport or driver’s license), a recent utility bill or bank statement for address proof, and a photo of the payment method used (if applicable, e.g., credit card with first six and last four digits visible).
Is there a maximum withdrawal limit?
Yes, typical limits are $5,000 per transaction and $20,000 per month. VIP players may have higher limits. Check the terms and conditions for your specific account.
Can I cancel a withdrawal request?
Yes, while the withdrawal is pending, you can cancel it in the cashier section. The funds will be returned to your casino balance immediately.
Does the casino offer a mobile app?
There is no dedicated mobile app in app stores, but the website is fully optimized for mobile browsers and works as a progressive web app (PWA). You can add it to your home screen for quick access.
What currencies are supported?
The casino accepts EUR, USD, CAD, AUD, NZD, and several other fiat currencies. Crypto deposits are also accepted (Bitcoin, Ethereum, Litecoin).
How do I set deposit limits?
Go to the ‘Responsible Gambling’ section in your account settings. You can set daily, weekly, or monthly deposit limits, as well as loss and wager limits.
Why is my withdrawal rejected?
Rejections occur due to incomplete verification, active bonus with unmet wagering, or exceeding withdrawal limits. Contact support with your account details to resolve the issue.
Withdrawing your winnings at this online casino is straightforward once you understand the steps and requirements. By following this guide, you can avoid common pitfalls and ensure a smooth cash-out experience. Always gamble responsibly and only wager what you can afford to lose.